Information and
Direct Marketing
Information retrieval directly from static web pages
90% of web sites
Present
Information retrieval via search and dynamically created web pages
Yahoo, Alta Vista, etc
Present
Information retrieval directly from back-end databases via request forms.
Yellow pages, Fedex tracking Product Support sites
Present
External transaction processing
Customer Support Systems
Present
Electronic Commerce
Goods and services online
Present
Secure external transactions, signature verification and transcription
Credit applications, user authentication
Present
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